BA Special Report: Legal loopholes allowing business owners to exploit live-in caregivers

[This report was made in special partnership with the Center for Investigative Reporting.]

The elder care industry is a burgeoning, multibillion-dollar business. But some care home operators are becoming wealthy, by treating workers as indentured servants.

As seniors make up a larger and larger part of the U.S. population, the elder care industry is booming.

But while some care home operators get rich, rampant wage theft has pushed many caregivers into poverty.

Elder care is a booming, multibillion-dollar industry. But the business model can hinge on rampant exploitation of thousands of workers, some of whom effectively make $2 to $3.50 per hour.

Wage theft and abuse are rampant in America’s multibillion-dollar senior residential care industry.

While operators get rich, scores of caregivers – many of them poor immigrants – have been pushed into poverty.

The multibillion-dollar elder care industry is making some care facility operators across the United States rich.Meanwhile, scores of caregivers – many of them poor immigrants – are making poverty-level earnings due to rampant wage theft.


EMPLEO Pinoy Hotline 1-877-TULONG1   (1-877-885-6641)

Filipino workers in any industry can call to ask questions and receive assistance for any specific violations they have suffered.

[*This is California-focused but others can call and be referred]

EMPLEO Pinoy App 

Is downloadable for free from Itunes App Store and Google Play Store.  This app is geared for Filipino caregivers to be able to ask questions and to quickly get answers, as well as to ask about their specific cases. Through the app they can get connected to legal and advocacy services.

[*This is California-focused but also federal law and immigration info]

Polaris Project’s National Human Trafficking hotline: (888) 373-7888

The National Human Trafficking Hotline is a national, toll-free hotline, available to answer calls, texts, and live chats from anywhere in the United States, 24 hours a day, 7 days a week, in more than 200 languages. The National Hotline’s mission is to connect human trafficking victims and survivors to critical support and services to get help and stay safe, and to equip the anti-trafficking community with the tools to effectively combat all forms of human trafficking. The National Hotline offers round-the-clock access to a safe space to report tips, seek services, and ask for help.

National Domestic Workers Alliance – text “speak out” to 97779.

To connect to national resources supporting care workers, nannies, housekeepers.


CA Homecare Labor Violations Tip Line  (213) 267-4741

Hotline run by the California Domestic Workers Coalition where caregivers, home care employers and anyone from the public can call anonymously to report wage and other labor violations that are being committed by homecare agencies and Residential Care Facilities for the Elderly.  If the information is given anonymously, PWC will follow-up with pro-active education of the business to help them come into compliance, or an individual can also reach out to be connected with individual assistance.

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